How To Make Black Lives Matter At Harvard Business School

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When I first heard that Harvard Business School Dean Nitin Nohria had publicly apologized for the school’s numerous failures to the African-American community, I was both surprised by his personal confession of complicity and highly skeptical that the anti-Black culture that he had led for a decade would substantially improve. As a senior lecturer at the school for seven years from 2012 to 2019, I had been regularly lobbying Dean Nohria on Black issues. I would initiate meetings with him every year in the fall and spring, armed with my sheet of paper with “Black Agenda” handwritten on the top. I wrongfully assumed that a “man of color” would want to rid the school of its anti-Black racism. Boy, was I wrong! There was no progress.

And then, when I finally read his entire apology, I was outraged and glad that I had retired from the toxic anti-Black environment. The … Read More

Business interruption insurance claims are a worry, BoE says before court rules

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By Carolyn Cohn and Huw Jones

LONDON (Reuters) – The biggest uncertainty now facing insurers is whether they will have to pay for a raft of business interruption claims, the Bank of England said, as a court prepares to rule on whether existing policies cover big losses caused by the coronavirus crisis.

Anna Sweeney, the BoE’s executive director for insurance, said the sector has remained robust in the face of the COVID-19 pandemic’s impact on assets they hold and on liabilities.

“The highest level of uncertainty remains around business interruption,” she told a City & Financial online event.

Britain’s Financial Conduct Authority goes to court this month to clarify whether an array of wordings in business interruption insurance policies back claims for compensation for disruptions caused by pandemic lockdowns.

“A number of insurers are taking steps to make sure there is no ambiguity about who is and isn’t covered for

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Sports Brands Need to Take Risks to Boost Business

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Click here to read the full article.

Plain vanilla is the kiss of death.

Sporting goods brands and retailers need to be willing to take some risks in their design and merchandising to lure consumers to buy.

“A plain vanilla assortment means boring and the same as last year,” said Matt Powell, vice president and senior industry analyst for NPD Group. “There’s no surer way to kill a retail business.”

So despite fears that have come to the forefront during the pandemic that are causing companies to want to play it safe, Powell said they need to “take some risk and offer a provocative and exciting assortment.”

Powell made those comments as part of a webinar titled “Monitoring the Impact of COVID-19 and the Road to Recovery” for the Sports & Fitness Industry Association Tuesday afternoon.

Over the past few months, sports apparel and footwear have performed better than many

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Black women face obstacles when starting their own business. Yet everyone benefits if they succeed

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Entrepreneur Bianca Miller-Cole
Entrepreneur Bianca Miller-Cole

Bianca Miller-Cole is a personal brand expert, business mentor and best-selling author 

Emotions and racial tensions are running high. This is not the first time that racial tensions have resulted in protests, but this time feels very different. The protests have been wide-spread and we have seen people across the world uniting in a call for change. Whether it is a country, state or individual, our eyes have been opened to local and global stories of hate crimes, police brutality or feelings of misrepresentation and prejudice which have created a lack of opportunity for people simply because of the colour of their skin. 

Corporate brands, global leaders and brands have joined in the conversation with many taking the stance that they will contribute via better diversity and inclusion moving forward. Initiatives like ‘Pull Up for Change’ have asked major brands to address the role they play by

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Business leaders fear ‘flaming on social media’ if they criticize President Donald Trump: Fast Company Editor-in-Chief

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Many business leaders disapprove of President Donald Trump’s response to the coronavirus outbreak, but fear the consequences of saying so publicly — according to Stephanie Mehta, editor-in-chief of the business publication Fast Company.

In a newly released interview, taped on April 27, Mehta said many top executives find it “frustrating” they cannot criticize Trump over his handling of the pandemic due to potential damage for their company and personal backlash they may face online.

“It’s frustrating for a lot of leaders in business because they feel they can’t come out and call the president out on it,” says Mehta, a former business reporter at the Wall Street Journal and executive editor at Fortune.

“The consequences can be pretty great, not only to their business but also they become the subject of some pretty, pretty serious flaming on social media,” she adds.

Since Trump took office, he has sharply rebuked some

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TIME and Columbia Business School Partner to Launch a Series of Business Classes for Professional Development During Uncertain Economic Times

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“The Business of Change” classes are offered on-demand and at an affordable price point, empowering individuals to expand their skill set and facilitate their own success. Support from Deluxe is helping to make this world-class education series accessible to a broader audience, including its own community of small business owners and entrepreneurs

(June 18, 2020 — New York, NY) — Today, TIME and Columbia Business School announced a first-ever partnership to offer a new series of online, on demand business classes designed to empower anyone to take control of their futures during this moment of economic uncertainty. The Business of Change classes are taught by world-renowned professors from Columbia Business School and are offered at an accessible price, through the support of corporate partner Deluxe. The classes focus on building and expanding critical skills, both in and out of the office.

The partnership unites the cutting-edge curriculum of Columbia Business

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Does Facebook Shops Make Sense for Your Business?

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Florist taking a photo of her products
Florist taking a photo of her products

Small business owners can now host their e-commerce efforts on Facebook through its recently launched Facebook Shops, which the social media giant began rolling out on May 19, 2020. It’s not an entirely new product; instead, it’s a renaming and enhancement of its existing Facebook Page Shops offering. Learn how it works and whether it makes sense for your business.

What is Facebook Shops?

Facebook Shops is a full-fledged e-commerce solution. While it lacks some features of more advanced third-party e-commerce platforms, it lets customers to buy from businesses on Facebook without leaving the platform.

Although Facebook Shops is only an incremental improvement over Facebook Page Shops, it goes a big step beyond the Marketplace and Instagram selling tools. Marketplace is more like a classified advertising platform for individuals than an actual business storefront.

And Instagram Shopping requires businesses to post about their

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Why a recession can be a good time to start a business

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What do General Motors, Burger King, CNN, Uber and Airbnb all have in common?

The were all founded during economic downturns.

GM launched in 1908, when the US economy was in turmoil after “the Panic of 1907” financial crisis. Meanwhile, Burger King flipped its first patty in 1953, when the US was again in recession, and CNN started its news broadcasts in 1980, when US inflation hit almost 15%.

For both Uber and Airbnb, they set up business during the global financial crisis of 2007-09.

These examples show that many of the best, and longest-lasting, companies are set up during downturns, according to Dane Strangler, a fellow at the Bipartisan Policy Centre, in Washington DC. He says that the difficult economic backdrop makes them both tougher and more nimble for years to come.

Airbnb launched in August 2008

“There’s this trial by fire idea,” he says. “If you get

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How our obsession with meetings could be harming business

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Photo: EPOS
Photo: EPOS

Now more than ever, business meetings need to be clear, concise and efficient if they’re going to be effective.

We’ve all been in bad business meetings. Time goes by slowly with seemingly little advantage to anyone, except perhaps the egos of determined presenters. The whole process can feel like an exercise in futility.

At their best, meetings enable staff to share ideas, develop strategies and ensure everyone involved has the necessary tools to ensure a business can run smoothly. Well-run and well-structured meetings clarify business aims and act as a rallying call to those involved, providing the impetus for a company’s direction of travel.

At their worst, meetings are an unnecessary drain of staff’s time and company money, sowing confusion rather than clarity, causing rifts in business relationships, and creating additional work with no tangible benefit.

The new normal

Even before the coronavirus pandemic shifted all business

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Disrupting the Industry and Its Own Business

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CarMax Inc. (NYSE:KMX), the largest retailer of used cars in the United States, is now in the second year of its omnichannel strategy, “omnichannel” referring to the integration of online and traditional retailing.

If well executed, the strategy promises a seamless integration between the online experience and the brick-and-mortar experience for customers. For example, consumer product retailers such as Costco (NASDAQ:COST) and Walmart (NYSE:WMT) allow customers to order online and pick up their orders at the nearest brick-and-mortar location.

According to its latest 10-K, the strategy allows customers to shop its inventory of more than 80,000 vehicles at its 216 local stores. If a customer expresses an interest, the vehicle can be transferred to the nearest store or even to the customer’s door, for a test drive.

There are several elements in the business model that support omnichannel:

  • It has customer experience reps who help online customers through the buying
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