Richard Allman, Impact Strategy Lead – Financial Services at SparkBeyond
In a world economy overshadowed by the fallout from Covid-19, banks and the FSI industry as a whole are looking for ways to remain relevant, solvent, and at the forefront of clients’ minds. They must do this while not being seen as the ‘bad guys’ of the world economy.
So far they have managed well. As we look to the future, and the possible shocks yet to come, what role does AI have to play in this mission, and what broader digital transformation is needed to ensure these organizations stay stable and continue their growth?
Growth in an age of physical remoteness
It is clear that as consumers become used to living and working from home, many tech companies have seen their share price skyrocket from the effects of this behavioral change – with Amazon being a notable example.