On March 17, 2020, we made the decision to close our office lobbies to our customers, no walk-in service will be available. We made this decision in response to the COVID-19 advisory issued by the CDC. Our offices are both equipped with lock boxes for payments and documents that are unable to be processed electronically.
We will be open during our normal business hours; Monday through Friday from 9 am to 5 pm. We strongly encourage you to use our website’s 24 Hours Service Center for routine payments or report a claim during non-business hours. Our entire staff is here and ready to assist with your insurance needs via phone, email, chat, and text.
We will reopen our office lobbies as soon as it is safe to do so. Thank you for your understanding and patience while we do our part in slowing the spread of this virus.
Emails for all staff are under Contact Us on our website
Call Us Direct:
860-886-5498 Norwich office
860-774-8549 Dayville office
Text us: 860-786-4085 (your cell phone needs to be on file)
You’ll Never Get Voice Mail at Byrnes
Since opening our doors in 1932, generation after generation in communities throughout Connecticut and neighboring states have relied on the Byrnes Agency to protect their property, assets, and businesses. From the beginning, we have dedicated ourselves to putting our clients first and are proud to say we’ve continued to do so. This means you’ll always speak to a professional at Byrnes – not a machine. While we fully embrace technology and all it offers, we know how important personal service is to our customers. It is this very service that has made us one of today’s largest privately owned insurance agencies in Eastern Connecticut, and has enabled us to expand our services beyond our backyard and borders.
When you meet or speak to one of us, you will immediately understand that we’re here to serve your needs, to get to know your business, your employees, your family so that we can put together sound, cost-effective insurance solutions for you that not only work today but also going forward into the future. Whether you’re looking for an individual Auto policy, Homeowners insurance, a Business Package policy, or require unique coverages for a specialized market you serve, we’re ready and able to go the extra mile to provide you with value and protection.
The Byrnes Agency’s Portfolio of Products
- Personal Insurance: Auto, Home, Umbrella, Renters, Boat, Flood, just to name a few
- High Net Worth Insurance: High-Value Homes, Classic Cars, High-Value Umbrella, Jewelry, and Yacht
- Business Insurance: BOPs, Package Policies, General Liability, Property, Management Liability, Cyber Liability, Professional Liability, Workers’ Compensation, among many others
- Group Health: Including helping you navigate the ACA
We also provide assistance in risk management in addition to claims management to help you pinpoint areas of vulnerability and minimize your losses while facilitating the claims process to a fair resolution.